Orders & Payments
- Prices are subject to change without prior notice.
- Orders are confirmed upon full payment.
- In case of pricing or stock errors, we may cancel or modify your order with a full refund.
Shipping & Delivery
- We offer worldwide shipping; delivery times vary by location.
- We are not responsible for delays caused by customs or third-party couriers.
Returns & Exchanges
- Returns are not accepted unless the item is defective.
- Exchanges are allowed within 5 working days if the item is unworn and in original packaging.
- Return shipping costs are the customer’s responsibility unless due to a defect.
Care & Warranty
- Brass jewelry naturally oxidizes; avoid water, perfumes, and harsh chemicals.
- We offer a 1-year warranty on manufacturing defects (not normal wear and tear).
Intellectual Property & Privacy
- All designs and content are owned by Canvas; unauthorized use is prohibited.
- Your personal information is used only for order processing and is not shared.
- Please refer to our Privacy Policy.
Amendments & Contact
- We may update these terms at any time. Continued use implies acceptance
- For queries, contact us at info@canvas-bd.com
- Thank you for choosing Canvas Handcrafted Jewelry!